Shipping & Cancellation
Fast, Reliable, and Secure Shipping at NexgenHubs
At NexgenHubs, we’re committed to delivering the best computer solutions to your doorstep, wherever you are. Our shipping process is designed to be quick, efficient, and secure, ensuring that your orders reach you safely and on time.
Shipping Methods
We offer several shipping options to cater to your needs:
- Standard Shipping: Affordable and reliable shipping for all orders. Delivery typically takes 5-7 business days.
- Expedited Shipping: Need your products faster? Our expedited shipping service ensures your order arrives in 2-3 business days.
- International Shipping: We also ship worldwide! Delivery times for international orders may vary depending on the destination.
Shipping Costs
Shipping fees are calculated based on your location, the size of your order, and the chosen shipping method. You’ll be able to view your shipping cost at checkout before finalizing your purchase.
Free Shipping: Enjoy free standard shipping on orders over 1000
Order Processing
All orders are processed within 1-2 business days. Orders placed after 3 PM IST or during weekends will be processed on the next business day. Once your order has been shipped, you will receive a tracking number to monitor your shipment’s progress.
Shipping Restrictions
Some products may have specific shipping restrictions due to their size or destination. If there are any restrictions on the items you’ve ordered, we’ll notify you immediately after purchase. If you live in a remote area or outside of major cities, delivery times may also be extended.
Packaging
All our products are carefully packaged to ensure they arrive in perfect condition. We use high-quality packaging materials to protect your order from damage during transit.
Tracking Your Order
Once your order is shipped, you will receive a tracking number via email. You can use this number to track the status of your order on our website or the carrier’s site.
Returns & Exchanges
We want you to be completely satisfied with your purchase. If for any reason you’re not, check our [Returns & Exchanges Policy] for instructions on how to return or exchange your items.
Cancellation Policy
We understand that sometimes plans change. If you need to cancel or modify your order, we’re here to help.
Order Cancellation
- Before Shipping: If your order has not yet been processed or shipped, you can cancel it easily. Simply contact our customer support team as soon as possible, and we will initiate the cancellation.
- After Shipping: Once an order has been shipped, we can no longer cancel it. However, you can return the product following our Return & Exchange Policy, once you receive it.